Refund & Cancellation Policy
Last updated: July 20, 2026
We want Suavo to be an easy yes. This policy explains our pricing, how to cancel, and how refunds work. All Suavo products are digital — nothing is physically shipped. Payments and refunds are handled by Digistore24, our authorized reseller and Merchant of Record.
1. Pricing
- Suavo coaching membership: $15 for your first month, then $29/month, renewing automatically until you cancel. (An annual plan may be offered at checkout.)
- Field-guide ebooks & the bundle: a one-time payment ($14–$17 each, or $29 for the 3-book bundle) — yours to keep, not a subscription.
- The 90-Day Reboot program: a one-time payment of $299 — not a subscription.
2. Cancelling your membership
You can cancel anytime, in one click — there are no phone calls or hoops. You can cancel from your account or through the order/receipt link Digistore24 emails you after purchase. When you cancel, your access continues until the end of the period you've already paid for, and you won't be billed again. (One-time purchases — ebooks, the bundle, and the Reboot — are not subscriptions and never renew.)
3. Refunds — 60-day money-back guarantee
- 60-day money-back guarantee on every product: the membership, every ebook, the bundle, and the 90-Day Reboot. If you're not happy, contact us within 60 days of your payment and we'll refund it — no hard feelings.
- After the 60-day window, payments are non-refundable, but for the membership you keep access until the end of your paid period and can cancel anytime to prevent future charges.
4. How to request a refund
Email [email protected] from the address you signed up with and tell us what's up. A real person (well — your coach) reads every one and replies quickly. If a refund is the right call, we issue it to your original payment method through Digistore24, usually within a few business days.
Prefer to just stop future charges? You can cancel anytime in one click from your account or your Digistore24 receipt — no email needed, and you keep access until the end of your paid period.
5. A note on chargebacks
Please reach out to us before filing a chargeback with your bank — we refund gladly and can almost always sort things out faster and more easily than a dispute.
6. Contact
Questions about billing or refunds? Email [email protected] and we'll take care of you.